The Build Unlimited Platinum Guarantee
Peace of Mind You Can Count On
Let’s face it – building or renovating your home is a big deal. It’s your hard-earned money, your future living space, and often the culmination of years of dreaming and planning. We’ve sat across the table from hundreds of homeowners just like you, and we’ve heard the same concerns time and again.
After 15 years in the industry, we created our Platinum Guarantee because we’ve seen firsthand what happens when builders don’t deliver on their promises. This isn’t some fancy marketing gimmick – it’s our concrete commitment to you based on what we know matters most.
Real Concerns We've Heard From Real Clients
Over coffee and at kitchen tables across Auckland, we’ve heard people tell us:
“We have no idea where to even start with this process.”
“Our friends had a nightmare with their builder who disappeared halfway through.”
“I’m worried my vision for our home will get lost in translation.”
“The thought of living through a renovation makes me want to run for the hills!”
Sound familiar? You’re not alone. And that’s exactly why we’ve structured our approach the way we have.
Here's What Our Platinum Guarantee Actually Means
A SITE YOU WON'T BE EMBARRASSED ABOUT
Ever walked past a building site that looks like a tornado hit it? That won’t be yours. We’re obsessive about keeping things tidy – not just for appearances, but because a clean site is a safe site. We’ve got a skip bin on-site at all times, and you better believe our tradies know they need to clean up after themselves daily. Your neighbors will thank you.
YOUR HOME WILL BE PROPERLY CLEAN BEFORE YOU MOVE IN
Nothing worse than moving into your new place only to find builders’ dust in every corner. Before we hand over your keys, we bring in professional cleaners (not just us with a vacuum) to do a proper deep clean. Windows, skirting boards, inside cupboards – the works. Because your first day in your new or renovated home shouldn’t involve rubber gloves and cleaning products.
WE WON'T MAKE YOUR LIFE HELL DURING RENOVATIONS
Living through a renovation can be about as fun as a root canal. We’ve refined systems that actually work – proper dust barriers, sealed work areas, and scheduled noisy work around your needs where possible. We can’t promise you’ll love having builders around, but we can promise we’ll be the least disruptive builders you’ve ever met.
QUALITY THAT STANDS UP TO SCRUTINY
Our 280+ point quality control checklist wasn’t downloaded from the internet. We built it over years, adding new points every time we spotted something that could be better. It covers everything from the big stuff like foundations down to details most builders overlook – like making sure all your power points are at exactly the same height. Bring your fussiest friend to inspect our work; we’re confident it’ll pass muster.
YOU'LL NEVER BE LEFT WONDERING WHAT'S HAPPENING
“I haven’t heard from my builder in weeks” is something you’ll never say. We’re almost annoyingly communicative. Plus, you’ll have access to our client portal where you can see real-time updates, photos, and progress reports. 3 AM and wondering if the tiles arrived? Log in and check instead of staring at the ceiling.
ONE TEAM RUNNING THE WHOLE PROJECT
We don’t just build – we manage every aspect of your project from first sketch to final handover. No passing the buck or blaming the other guy. We’re responsible for the whole journey, which means everything runs smoothly because it’s all under one roof.

Customer satisfaction is the ultimate measure of success.
Why People Actually Choose Us
WE HANDLE EVERYTHING (SERIOUSLY, EVERYTHING)
Been quoted by an architect only to realize you still need to find a builder, quantity surveyor, and project manager? Not here. Our team handles the whole process – from sketching your ideas to handing over your keys. It’s like having a wedding planner versus trying to coordinate 15 different vendors yourself. One team, one point of contact, no confusion about who’s responsible.
WE'VE GOT NOTHING TO HIDE
We actually encourage you to check us out thoroughly. In fact, we’ll provide our company credit check to you before you even ask. Why? Because dodgy builders don’t do that. We’re financially stable, properly insured, and we’ve been around the block enough times to know we’ll still be here next year and the year after. Your deposit is safe with us, and we finish what we start.
WE'LL ACTUALLY BUILD WHAT YOU WANTED
You know that game of telephone where the message gets completely distorted by the end? That’s what happens when your design passes through multiple companies before construction. Since our designers and builders work under one roof, what you approve is what gets built. Your vision doesn’t get lost in translation because there’s no translation needed.
BUILDING CAN ACTUALLY BE (SOMEWHAT) ENJOYABLE
Look, we won’t lie – building is never going to be completely stress-free. But our clients often tell us they actually enjoyed the process, which kind of blows our minds. We’ve structured our approach to take the weight off your shoulders. Clear explanations, no building jargon without translation, regular updates, and a team that genuinely cares about your experience. Novel concept, right?
Extra Protection (Because Why Not?)
Our Platinum Guarantee comes standard with every project we touch – it’s non-negotiable because it’s how we work. But for additional peace of mind, qualifying projects can also include the NZCB Halo 10-Year Residential Guarantee. As Certified Builders Association members, we can offer this extra layer of protection for your investment. Think of it as an insurance policy on top of our promises.
Click here to find out more about the Halo Guarantee
Bottom Line
Building or renovating your home is probably one of the biggest investments you’ll make – both financially and emotionally. We get that. Our Platinum Guarantee isn’t just a fancy certificate; it’s Pete’s personal promise that we’ll treat your home with the same care we’d treat our own.
We’ve built our reputation one satisfied client at a time. So while other builders might promise you the world, we prefer to under-promise and over-deliver.
Ready for a building experience that won’t make you pull your hair out? Let’s grab a coffee and chat about your project. Get in touch today – no pressure, just straight talk about what you need.

As first-time renovators, we expected a challenging journey, but we had clear timelines, regular site meetings, and great communication so everything stayed on track. The team was professional, efficient, and proactive in discussing and solving any issues that came up.
Our project was completed on time, in under 5 months. It was within budget and the high quality of work was impressive. Our home looks stunning. We would recommend Pete and his team to others and we would work with Build Unlimited again in the future.
We have no hesitation to recommend the team at Build Unlimited for any future projects. Thank you and keep being so passionate about your work!
Highly recommend

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What is the next step from here?
Start building your vision today with Build Unlimited
Book your Dreams to Reality session with Pete today.
Take the first step now by filling out the form below to secure your dreams to reality session (valued at $350) with Pete Logan, Founder and Director of Build Unlimited and start your journey today towards building your vision with Build Unlimited.
Pete will meet with you to understand your vision and help you bring your dreams to life by getting the plans started. If you already have an architect or interior designer, speed the process up and invite them to attend too.
There is no obligation to work with us after meeting with Pete. You won’t be tied into any contracts at this stage.
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